Privacy Policy
Neaman-Bond (“we,” “us,” or “our”) is committed to protecting the privacy and personal data of visitors, users, and customers of our website (neaman-bond.com). This Privacy Policy outlines how we collect, use, store, share, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. By accessing or using neaman-bond.com, you agree to the practices described herein.
1. Commitment to Privacy and Data Protection
At Neaman-Bond, your privacy is of paramount importance. We take a privacy-first approach to personal data and adhere to the highest standards of data protection. We handle all personal data lawfully, fairly, and transparently, ensuring that your rights are respected and preserved.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to personal data processed via neaman-bond.com and any related online services provided by Neaman-Bond. For the purposes of applicable data protection laws, Neaman-Bond is the “data controller.” This means we determine the purposes and means of processing your personal information.
3. Categories of Data Processed
We collect and process various categories of personal data to provide and improve our services:
a. Usage Data
We collect information about how visitors use neaman-bond.com. This includes your IP address, browser type, time zone settings, referring URLs, pages visited, session duration, and clicks. This data is used for system administration, analytics, and to enhance site performance.
b. Account Data
If you create an account on our website, we collect identifying details such as your full name, billing and shipping address, email address, and contact number.
c. Profile Data
We may collect demographic and behavioral information such as your purchase history, communication preferences, and interaction behavior across neaman-bond.com.
d. Communication Data
Any correspondence with us, including support requests, inquiries, or chat messages, is retained. This includes contact history and data you provide when communicating with our support teams.
e. Technical Data
This includes data about the devices and operating systems you use to access our website—including device identifiers, operating system details, screen resolution, and system configurations.
f. Transaction Data
When making purchases, we collect and process data related to your transactions, including payment card details (processed securely through third-party providers), billing details, and product delivery information.
g. Preference Data
We collect marketing preferences and other consents you provide, such as product interests, promotional opt-ins, and notification preferences.
4. Legal Bases for Processing
We process your personal data under the following lawful bases:
– Contractual Necessity: To perform a contract or to take steps prior to entering into a contract with you.
– Consent: Where required, we will obtain your explicit consent for specific processing activities (such as newsletter subscriptions).
– Legal Obligations: For compliance with a legal requirement, such as tax records or fraud prevention.
– Legitimate Interests: For purposes such as improving website functionality, analyzing user behavior, and developing services, where such interests are not overridden by your fundamental rights and freedoms.
5. Your Rights
Under applicable data protection laws, you have the following rights:
– Right to Access: Obtain a copy of the personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request the deletion of your personal data, subject to legal exceptions.
– Right to Restrict Processing: Ask us to restrict the processing of your personal data in certain circumstances.
– Right to Data Portability: Obtain your data in a structured, commonly used, and machine-readable format and have it transmitted to another controller.
– Right to Object: You may object to our processing where we rely on legitimate interests or direct marketing.
– Right to Withdraw Consent: If processing is based on your consent, you retain the right to withdraw it at any time without affecting the lawfulness of prior processing.
You may exercise your rights by contacting us at [email protected].
6. Security Measures
We implement rigorous technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal data, including but not limited to:
– Data encryption at rest and in transit
– Multi-level access control systems
– Secure storage systems and regular data backups
– Staff training programs on data protection and confidentiality
– Continuous monitoring of system vulnerabilities
7. International Data Transfers
Your data may be processed in countries outside your jurisdiction, including the United States and other regions where data protection laws may differ. Where such transfers occur, we ensure that protection is provided through approved mechanisms such as Standard Contractual Clauses (SCCs), adequacy decisions, or other legally recognized safeguards in accordance with GDPR.
8. Data Retention
We retain personal data for only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements. Retention periods include:
– Account Data: Retained for the lifetime of the account and up to 7 years after closure.
– Communication Data: Retained for up to 3 years from the date of last correspondence.
– Transaction Data: Retained for a minimum of 7 years to comply with financial regulations.
– Usage and Technical Data: Retained for up to 24 months for analytics purposes.
– Preference Data: Retained until you update your preferences or withdraw your consent.
9. Cookie Policy
We use cookies and similar tracking technologies to enhance user experience and monitor website performance. Categories of cookies deployed on neaman-bond.com include:
– Essential Cookies: Required for website navigation and core functionalities.
– Functional Cookies: Enable site enhancements like remembered preferences.
– Analytics Cookies: Help us understand user behavior and improve website usability.
– Performance Cookies: Monitor system performance and detect technical anomalies.
10. Cookie Management and Compliance
We provide tools allowing users to manage cookie preferences upon visiting neaman-bond.com. You may also configure your browser to reject cookies or notify you of incoming cookies. Where required under GDPR and CCPA, we obtain explicit consent before placing non-essential cookies on your device.
Under CCPA, California residents have the right to opt-out of the sale or sharing of personal information via cookie consent controls. We do not knowingly sell your personal information as defined under CCPA.
11. Protection of Children’s Privacy
Neaman-Bond does not knowingly collect personal data from individuals under the age of 13. If we discover that we have inadvertently collected such data without verifiable parental consent, we will delete it without delay. Parents or legal guardians concerned that their child may have submitted data should contact us at [email protected].
12. Policy Updates and User Notifications
This Privacy Policy may be updated from time to time to reflect legal requirements or service changes. Material changes will be communicated via our website, and we encourage you to review this policy periodically to stay informed about our data practices.
13. Contact
If you have any questions, concerns, or wish to exercise your rights in relation to your personal data, please contact us at:
Email: [email protected]
Website: neaman-bond.com
We are committed to full compliance with applicable privacy laws. Should you believe that we have processed your data in a way that is unlawful or infringes your rights, please contact us directly. You also have the right to lodge a complaint with a data protection authority.
Thank you for trusting Neaman-Bond with your personal information.